One of our priorities at Tolsa is to develop lasting and valuable partnerships with our stakeholders, and this involves actively listening to their concerns and identifying those risks and opportunities for improvement that can help us establish a relationship of trust with them. This is why we launched Integrity Line, our channel to be even closer to our customers, suppliers and stakeholders in general.

What are Tolsa’s control and compliance systems?

At Tolsa, in addition to having the most ambitious certifications, we have a Comprehensive Risk Management and Compliance System that guides each of our actions as individuals and as a company.
The basis of our system is obviously based on respect for and compliance with the legislation in force in each of the countries in which we operate, but it also aims to achieve exemplarity beyond legal compliance, placing sustainability at the centre of our growth strategy. One example is our adherence to the United Nations Global Compact for the achievement of the Sustainable Development Goals (SDGs).

How was Integrity Line born?

Beyond major commitments and alliances, beyond internal and external audits, we wanted our stakeholders to be able to participate in our strategy and to be part of our continuous improvement process.
To this end, and in compliance with current legislation, we decided to establish an independent channel to give them a voice so that they could help us detect possible irregular conduct or gaps in our control systems and processes.

What are the objectives of Integrity Line?
Integrity Line aims to establish a secure line of communication to report suspected breaches of criminal law or regulatory irregularities, as well as to report any ethics and compliance issues that are not aligned with our corporate values and commitments.

How to access Integrity Line
The Integrity Line can be accessed through our website. The channel ensures maximum confidentiality, including anonymity, of the reporter’s identity, without prejudice to any legal obligations that may arise.

Do you want to know more about our commitments to the SDGs?
To find out more about our commitments to the Sustainable Development Goals, you can consult our Sustainability Report or our website.